Server Support > Global Server Support - Help Desk > Knowledgebase

Search help:

» Category: General Concerns or Issues with your site  (Go back)

» Articles in this category:

My website is not responding Article rated 3.1/5.0
If your site is not responding there may be a number of reasons for this that are not related to the server your site is connected to. Have you tried logging into POP MAIL, IMAP, WEBMAIL, SECURED SER...
I was told to update my php.ini settings Article rated 3.1/5.0
Every user on the server has a dedicated php.ini settings based on the global default php.ini.  If you need custom settings for your application to run, please open a support ticket so we can add...
Not able to receive emails from people Article rated 3.1/5.0
We run Mail Scanner on all our servers to help remove SPAM. By default, your spam settings are set to DELETE all mail from KNOWN spammers as well as known SPAM emails. If you are not getting emails f...