Server Support Global Server Support - Help Desk Knowledgebase General Concerns or Issues with your site
My website is not responding
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My website is not responding

If your site is not responding there may be a number of reasons for this that are not related to the server your site is connected to.

Have you tried logging into POP MAIL, IMAP, WEBMAIL, SECURED SERVER LOCATION, CPANEL, or WHM and failed? If the answer is yes, this might be why you can not connect. We run ANTI-ATTACK code to lock out IP addresses that try to HACK our servers. You might have been seen as a possible hacker.  If this happened you can wait for a short period of time and try again or try from a different IP address.

If you have any additional questions and need support please open a support ticket.

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Article ID:
3
Category:
General Concerns or Issues with your site
Date added:
2012-05-11 16:05:33
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1,563
Rating (Votes):
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